Refund policy
Returns, Exchanges & Refunds Policy
1. No Returns or Exchanges
All our perfumes are hand-prepared and made with strict hygiene standards. For this reason, we do not accept returns or exchanges once an order has been delivered. Please review your order carefully before purchasing.
2. Order Cancellation
You can cancel your order within 4 hours of placing it.
After your order has been processed or shipped, cancellations are not possible.
3. Damaged or Incorrect Orders
We take great care in packaging and shipping.
If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of delivery.
Send us your unboxing video along with clear pictures or videos of the issue via WhatsApp at +91 9205894890.
📹 Note: An unboxing video is required for any exchange or refund claim.
4. Refunds
Refunds are offered only for approved cases (e.g., damaged or incorrect items).
Once approved, refunds will be processed to your original payment method within 8–10 business days.
5. Contact Us
If you need help or have questions, reach out to us:
📧 Email: info@devoreperfume.com
💬 WhatsApp: +91 9205894890 (Fastest response)
